Switching to Vintique
Move on from Ricochet.
We'll help with the move.
Start with your CSV reports. We'll help match accounts, item numbers and the records you need.
Write directly to colin@getvintique.com.
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Start with the records you have
Ricochet reports can be exported as CSV. We'll help select the accounts, inventory and sales records for the correct location and period.
Keep both SKU and barcode information where available. We'll check existing tags and dealer identifiers so you know whether any labels need attention.
Bring payout and outstanding-balance reports, and tell us about your webstore and photos. These need a review alongside the data files.
Four steps, with help along the way
- Step 1
Tell us about your store
Email us your current software, the records you want to keep, and what worries you about switching. You can start the conversation before signing up.
- Step 2
Prepare your records with us
We'll help you find the right files and review what can transfer. Keep your originals and continue using your current system while you prepare.
- Step 3
Check your numbers and routines
Review dealer details, inventory, open balances and sample statements. Try the register with your staff and check your tags and equipment.
- Step 4
Choose when to switch
Agree a final data refresh and a clear cutoff for sales. Ask us to plan support for your first close and first month-end.
See Vintique at work in a real mall
Read the West Michigan Antique Mall story, then talk with us about the records and routines your own store needs.
Ownership disclosure: West Michigan Antique Mall is co-owned by Vintique founder Colin King and his wife, Madeline.
Read the mall's storyQuestions before you switch
Can you help if I don't know how to export?
Yes. Email colin@getvintique.com with your software name and version. We'll help identify the next step and arrange how to share your files. You don't need to clean a spreadsheet before asking.
Will everything transfer automatically?
What transfers depends on your software and the files available. We'll review the scope with you. Open payouts, prepaid rent, gift cards, store credit, layaways, photos and online connections may need separate work. Keep your original reports for reference.
Do I have to replace every tag or change processors?
We'll check existing dealer numbers, item tags and equipment first. A compatible standalone terminal can continue alongside Vintique with manual tender entry. Integrated readers and connected services need their own setup review.
How long does switching take?
We'll estimate the work after reviewing your records and training needs. Choose a date that fits your store; we don't promise an overnight switch before seeing the data.
What if I find a problem after importing?
Pause and contact us before ringing live sales. Import recovery has limits once records have changed or real activity has started. We'll help check the import and agree the right recovery steps.
Start with a conversation
Tell us what you use today and what you want to keep. We'll help you work out the next step.
Email colin@getvintique.com